From Monday, 8th February, Telbet and Minbet phone numbers will change due to the closing of all 0870 numbers by BT. To contact Telbet and Minbet from now on please call:
Telbet (bets of £20 or more): 0844 871 5000
Minbet (bets of £20 or less): 0844 871 5555
Here is a summary of our planned downtime schedule for website maintenance and upgrades.
DATE |
TIME |
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If you are currently experiencing problems accessing or navigating the site, please try the following troubleshooting tips:
Each time a web-page is viewed, your PC saves certain information and this can cause problems as the memory cache becomes too full. To clear this:
1. From your internet browser, press CTRL+SHIFT+DELETE;
2. Mark all details to clear (in Internet Explorer make sure that Preserve Favorites website data option is unmarked);
3. Confirm operation by clicking Delete/Clear;
To access the betfair site you will need to enable Cookies; to do this:
For Internet Explorer:
1. Select ‘Tools’ and then ‘Internet Options’;
2. Within the ‘Privacy’ tab click on ‘Sites’;
3. Type ‘www.betfair.com’ in the ‘Address of Web site’ and then click on ‘Allow’;
4. Click ‘OK’ to save, and close down the ‘Internet Options’ window;
5. Cookies will now be enabled for the Betfair site only.
For Mozilla Firefox:
1. Select ‘Tools’ and then ‘Options..’;
2 Select the Privacy panel;
3. Set Firefox will: to Use custom settings for history;
4. Click on ‘Exceptions’ and type ‘www.betfair.com’ in the ‘Address of Web site’ and then click on ‘Allow’;
4. Click ‘Close’ to save, and close down the ‘Options’ window by clicking ‘OK’;
5. Cookies will now be enabled for the Betfair site only.